Harvest Valley
  Computer

Computer Repair & Support.  In-Home/Onsite - Remote Assistance

CONTACT US

Remote Assistance - Remote Support - Remote Desktop Services - Remote Computer Configuration - Remote malware, virus and unwanted program removal.
 

 

Main Menu

Home

Service Packages & Rates

Website Design and Internet Services

 Contact Us

Remote Assist

 

Log into our Support Forum

Functional soon!


Problems?
Get Answers

About Remote Assistance
 and
Service Rates
 

Remote Assistance
We can come to you over the internet to to provide a wide range of remote desktop services
including
system analysis
&
optimization,
error checking
&
problem solving, email support, configuration and many other areas of assistance.

Call us to get connected !

)Computer Remote Assistance  & Support


Web Based Remote Desktop Support Service

We use the highest security standards:

TeamViewer is a highly secure remote maintenance solution. Your connections are established via fully encrypted data channels using 2048-bit RSA key exchange and 256-bit AES session encoding.
                   More information

 

 

 

How it works:

The Remote Assistance Session begins when you click the "Remote Support" button to get to the Team Viewer home page.

To begin the session, click on the "join remote session" button and allow the one session installation to run. Once initiated there will be a "Chat" window to allow communication between us while we remotely control your computer or we can converse on the telephone.  You can view what we are doing and also control your computer yourself.

Using your email program
Optionally - we can send you a link in your email.  When you click the link, a temporary program loads onto your system that works on any Windows PC. Next you are presented with the options similar to the figure above where you choose which features you allow us to use and for how long.  More information can be found in your operating systems "Help" section on "Remote Assistance"  Once a dedicated connection has been established between our computer and yours, all data sent and received in the connected path uses 128-bit Advanced Encryption Standard (AES) algorithm; which is a standard by the U.S. Government for robust security.
http://en.wikipedia.org/wiki/Advanced_Encryption_Standard

Our Remote Desktop connections are highly secure, utilizing state of the art technology

 

 

 


Remote Assistance Pricing

Contact us to discuss any technical questions, applicability to your needs and the price per session:

951-928-9222


Harvest Valley Computer - Homeland, CA - design@hvcsite.com    951-928-9222