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Serving S.W. Riverside
County, CA. including Menifee, Sun City, Romoland, Homeland, Perris,
Winchester, Hemet, San Jacinto & surrounding
areas with computer hardware, virus & malware removal with system repair.
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Conveniently located on
HWY 74 in
Menifee
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Certified in Microsoft
Systems
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Have a
Question ?
Get Answers
Call Us !
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About
Remote Assistance
and
Service Rates |
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Contact us about your problem and we will
assess if we can help you through
Remote Assistance.
We can come to you over the internet to to provide a wide range of
services
including
System Analysis,
Computer
Optimization,
Error Checking,
Problem Solving,
Virus Removal
&
Spyware Removal,
Email Configuration and many other areas of
assistance.
Call us for more information and rates or
Click Here. |
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Computer
Repair, Services and Support at our shop or your home or business.
Pick up and/or delivery available.
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Basic
Mobile Computer Service call
Diagnostic, Repair, Setup & Basic Services
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$49.00 (or less depending on location)
Need help setting up a system? Have a
problem and don't know what the cause or solution is? Need an
estimate on cost? We will come to you to evaluate your
system with a comprehensive set of tools and technical expertise.
The
$40.00 to $49.00 cost can be applied toward any of our Service
Packages or toward / as the first hour of your computer system
repair if additional time is necessary.
At our business: $35.00
Computer
Hardware/Software Repairs
that exceed the first hour are
billed at $45.00 each additional hour. Most hardware
repairs can be completed within the first hour. Hardware
repairs coupled with software reconfigurations rarely exceed two
hours.
At our business: $35.00
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Computer
Optimization $69.00 or less
*
We Optimize your computers performance by
checking the hard drives integrity and configuration for optimal
performance and operation. We then remove unnecessary software
and start-up items that slow down your PC. Scan your computer
systems registry and remove or edit items that impair and
unnecessarily slow down your computer. We check the status of
operating system updates, service packs and critical updates and
install if necessary. Review your anti-virus and anti-spyware
software adequacy, firewall settings and other security settings and
make recommendations or changes.
If issues are found during the optimization that warrant unusual and
time consuming corrective action, we will proceed at the additional
hour rate of $45.00 or we will give you a set fee for services we
recommend be performed at our place of business. This is
sometimes the best approach, since we often have to utilize several
diagnostic and repair programs that basically run unattended for a
lengthy time period but with a minimal interval of actual time for
our services that we do charge for.
At our business: $50.00 (if needed, $35.00 each additional hour
or agreed upon set fee.
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Internet Setup: Our basic rates apply
Need help having DSL, FIOS,
Cable, or Satellite Internet Connection setup? We will
make sure everything is setup, configured properly and working correctly.
This package covers setup and configuration of two PC's with wired or
wireless router connections. Configuration of your Email Client and Web
based software is included. We will do our best to keep all your wires
untangled and out of sight. For problems with existing systems, our Basic
Service Call rate will apply.
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Email Problems
$29.00 to
$49.00 or less
*
Having problems connecting to your email server? Getting send and/or receive
errors through Outlook, Outlook Express, Windows Mail or other email
programs? We will configure your email
programs for POP3, IMAP, SMTP, NNTP
server configurations and help you with your web based email.
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Virus,
Spyware, Malware Protection
Anti-Virus, Anti-Spy and Anti-Malware Software, if installed and
configured correctly should keep your computer free from infection.
However, once your computer has been infected with a virus, the
corrective actions vary considerably. They can range from simple
file removals, registry editing, software scanning and automatic
"healing", to a complete "System Recovery" where your PC is restored
to its original factory condition and configurations. The hard
drive is wiped clean and the original files and programs restored to
the original condition as your computer was when new. Then any
updates, service packs, and other programs need to be installed.
Most of the time, your photographs, images, documents, favorites
etc., can be saved and restored, but not always. Depending
upon your needs and the severity of the problem, in most cases,
costs can range from a Basic Home or Business service call to
several hours for a complete back/up, operating system reinstall,
data recovery, etc.
Usual Cost at our business: $35.00 to $70.00
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Tutoring and Computer Basic Training
If you need some simple to understand basic
training, you found the right source, Harvest Valley Computer. Our
rate is based upon your location and probable hours you will
require. In other words our rate is negotiable forregular scheduled hours. Call for details.
Lower rates are also available for desktop remote support service.
Telephone Support
is available to all of our
existing customers. Service call "after care" follow-up calls are
always free. Plans are available for other needs. Please call
for details.
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Remote
Assistance
(computer to computer)
Remote Desktop Support
Contact us about your problem and we will
assess if we can help you through Remote Assistance.
We can come to you over the internet to to provide a wide range of services
including system analysis
& optimization,
error checking
&
problem solving, email configuration and many other areas of
assistance.
Click here for information
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Service Area:
We are based in Homeland, CA. We
make home and business Computer service
calls to the
communities of Homeland, Hemet, San Jacinto,
Romoland, Winchester, Nuevo, Menifee, Sun
City, Quail Valley, Perris and Canyon Lake. For
service calls
and computer repairs in surrounding areas there is a mileage and time surcharge we will
discuss with you when scheduled.
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Pick-Up and Delivery:
Pick-Up and Delivery of your computer
and/or related peripheral equipment is available if services
are to be performed at our place of business. Please call for more
information.
or less
* Pertains to services provided by remote
assistance and support.
Please see above
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In-Shop or
Mobile Computer Service & Repair Virus Removal

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